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RightFax: The Compliance Tool

I am often asked by senior officers from many of our banking customers if RightFax has a specific accreditation or compliance. It’s often the case that the person asking the question doesn’t know what...

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Disaster Recovery Communications Volume Spikes: Two Insurance Company Scenarios

In the case of natural—or any other—disasters, businesses face multiple challenges not only in maintaining quality services to customers, but also smooth workflows internally. This is particularly...

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The Hottest Trend in EDI: The Rise of Web Tools

“Hot trends in EDI” may not be something you read every day because EDI is such an established technology. I, however, am excited to see the OpenText Cloud bring an element of “cool” to B2B...

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Fax Content: Fast and Easy Search and Retrieval

When used with OpenText RightFax, Microsoft Search Service within Outlook benefits users because it pre-indexes emails and attachments to deliver search results faster. In Microsoft Exchange- and...

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Annual Industry Report Recognizes OpenText as Leader in Fax Services

Our ears were burning at OpenText last week when  industry analyst Davidson Consulting called us out as the overall leader in fax services. According to Davidson: “OpenText, the leading enterprise...

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A Lesson from Sandy: Cloud Fax Speeds Insurance Claims Processing

A recent survey by Accenture Property and Casualty (P&C) Insurance Services, “A Foot in Today, a Leap into Tomorrow for P&C Claims Functions,” found that of 50 U.S. P&C claims executives...

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Using Automated Notifications to Uncork Accounts Receivable

Did you know that corkscrews were originally invented to remove jammed bullets from 17th century muskets? When wine bottles commonly became corked a few years later, someone realized the good old...

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In a Rush? Try RightFax and Case360

OpenText RightFax has a very handy integration tool called the RightFax XML Generator. This can be configured to create an image file anywhere on your network or local disk as PDF or TIF together with...

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OpenText’s Jim Wieser to Begin MFP Blog Series

Greetings, fax solutions blogosphere! I have noticed a lack of discussion around OpenText’s unmatched MFP integrations on the FDDG blog, so I’ve decided to start posting a few of my favorite MFP...

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European Parcel Delivery Company Streamlines EDI

Here at OpenText, we love sharing our customers’ success stories. We recently helped DPD–a division of GeoPost, the second largest postal operation in Europe–better handle their extremely high order...

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